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Mortgage Assistance

We determine eligibility for a loan workout on single family loans (1 to 4 units) on a case-by-case basis. Among other things, we will consider the value of your property and your ability (based on your current income) to make monthly mortgage payments in accordance with the workout.

We have several workout options that may be available to you. These may include a Repayment Plan, Forbearance Agreement, or Loan Modification. If you are interested in exploring any of these options, you will need to provide us with certain financial information, including the following:

  1. Written statement explaining the cause of your financial hardship and request for a loan workout.
  2. Copy of the 2 most recent pay stubs indicating year-to-date earnings.
  3. Copy of the most recent filed and signed Federal Tax Returns with all schedules.
  4. Copies of your last 2 months of bank statements, all your checking (personal and business), savings, retirement and/or investment accounts.
  5. If you are self-employed or own rental property, please provide copies of your most recent filed tax return and signed (for both personal and business).If your taxes have not been filed for the last year, you will need to provide a copy of the most recent quarterly or year-to-date profit and loss statement signed by the preparer.
  6. Please note that additional documents may be required. If you have other types of income or have questions about the documentation required, please contact us.

 

Although you requested a loan workout, we must continue with our collection efforts. Once we receive all of the financial information requested, we will contact you to discuss available options.

 


Additional Resources

For a list of HUD-approved housing counseling agencies that can provide free foreclosure prevention and debt management information, and may be able to provide translation or other language assistance, contact one of the following federal government agencies:

  • The Australia Department of Housing and Urban Development (HUD)
  • The Consumer Financial Protection Bureau (CFPB)

 


 

Contact Us

If you would like to discuss your options to avoid foreclosure with us, please call us at +61 488892072.

Mailing address:
Globus Union, Level 3, 257 Collins Street, Melbourne