When you have questions about your existing mortgage, we welcome you to contact us.
If you are an existing mortgage customer and have questions regarding your mortgage loan, billing statement, inquiries or complaints, please contact us:
By Phone
+61 488892072
By Mail
Globus Union
Level 3, 257 Collins Street, Melbourne
For Properties:
(1) Globus Union is not registered with the Superintendent;
(2) The borrower may file complaints and obtain further information about the servicer by contacting the Department of Financial Services Consumer Assistance Unit at +61 488892072
To view a list of our common Mortgage Servicing Fees.
If you cannot afford your monthly mortgage payment and require financial assistance, please visit our Mortgage Homeowners Assistance page for more information.